Public Safety


311 is intended for urgent problems that require immediate municipal intervention in other words, that cannot wait until municipal offices re-open. Such problems most notably include:

  • a water main break
  • sewer back-up
  • a road hazard

Community Patrol

514 219-5383

Every year, the Town hires a security company whose agents:

  • provide preventive surveillance and intervene to ensure that existing municipal by-laws are respected in public areas such as parks, playgrounds, public buildings, streets, bike paths and any other areas frequented by residents, as well as during events;
  • wear uniforms and use well-identified patrol cars;
  • are mandated by the Town to issue tickets on its behalf for the purpose of enforcing certain harmonized municipal by-laws (RMH)— most notably regarding nuisances (noise, smoke, dogs, etc.), parking, illegal fires, and watering.



The MRC is responsible for processing all 9-1-1 emergency calls for the 23 municipalities on its territory. 9-1-1 calls are routed to the 9-1-1 center in the City of Lévis. When there is an emergency (i.e., a situation that jeopardizes the safety of goods and persons), citizens dial 9-1-1 to obtain emergency services from the Sureté du Québec (police), Alerte-Santé (ambulance) or fire stations.

In addition to receiving emergency calls, the 9-1-1 center must dispatch the proper services and follow-up using the fire department’s call radio communications. Dispatchers use the relevant information at their disposal to be as effective as possible. The computer system also allows for precise location-based mapping of an event, proximity to water intakes and the risks related to certain buildings, such as the number of dwellings, the number of floors and the presence of hazardous materials.

Sûreté du Québec

Sûreté du Québec (MRC Vaudreuil-Soulanges East station)
599, boul Harwood, Vaudreuil-Dorion

Tel. : 450 424-1212
At all times: 310-4141
From your cell phone : *4141